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Welcome To Our Site! December 14, 2018
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**Website News**

We are constantly striving to improve our customer experience, beginning Monday, December 17, 2018 our website will have a new look and feel! Online banking and Bill Pay features will remain the same. Thank you for banking with The Citizens National Bank of Quitman.

IRS Reminder For Tax Season.

The IRS issued a warning earlier this month to remind consumers that the IRS will never contact them by phone or emails with threats or promises of a quick refund if they clink on a link or provide them with personal data. Additionally, the IRS will never attempt to collect a debt by telephone.

eStatements Now Available

The Citizens National Bank of Quitman cares about the environment as much as we care about making banking convenient for you! We are proud to now offer eStatements.

Accumulate up to 18 months of statements that are available at your finger tips 24 hours a day. Enroll through NetTeller or see your friendly CSR for assistance.

Fraud Center

To report lost or stolen Debit cards, please call 866-546-8273. During normal business hours, call 229-263-7575.

Fraud Alert: For The Citizens National Bank of Quitman (CNBQ) Customers

CNBQ has recently been informed that local residents are receiving phone calls from individuals posing as employees of CNBQ requesting confidential information. As a reminder CNBQ does not contact customers requesting this type of information. Should you receive any kind of phone call, text message or e-mail in the future asking for you to provide such information about your bank accounts, bank issued cards, or potentially other sensitive personal information then we stress that you do not respond in conversation with the caller, click links within emails or respond to text messages sent to you. These messages are not from CNBQ or any service associated with the bank, and the people contacting you are seeking your personal account information in order to commit fraud. Giving out your account or card information jeopardizes your account and could lead to you becoming the victim of identity theft as well. If you have already received any method of contact similar to the circumstances described above and have provided the caller with any information related to your accounts or cards, please contact our Customer Service at 229-263-7575 or 877-687-7575 immediately so that appropriate action can be taken to protect your account. The Bank is committed to protecting the non-public information of its valued customers and you may rest assured the Bank has taken the necessary precautions to protect your data. This notice will help arm you, the customer, with the ability to protect yourself as well.

Change in Debit Card Fraud Notifications

In our continuing efforts to keep your accounts secure, we've improved our alert system for potential fraud.

Here's how it works:

When potential fraud is detected, you will receive an automatic email notification from The Citizens National Bank of Quitman with the option to reply with "fraud" or "no fraud."

One minute after the email, you will receive a text alert from 32874 between 7am and 9pm EST, which also has the "fraud" or "no fraud" option. 

If there is no response received from you, five minutes after the text alert, you will receive automatic phone calls to confirm or deny fraud.


Remember - our messages will never ask for your PIN or account number.

Click here to view more tips to protect against fraud.

Malware Targeting Online Banking Customers

Use caution when opening ANY email attachments from unknown senders. Financial security firms are reporting cases of attackers sending spam emails containing a Word document attachment that when opened, installs a code called Dridex that scans the user's computer for any activity related to online banking and attempts to capture personal information such as user IDs, passwords, and bank account information. These emails often appear to be legitimate messages of financial importance.

Contact Us At: 229-263-7575 or 877-687-7575Spacer Image



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